Frequently Asked Questions

Here some commonly asked questions with answers. If you can’t find the answer to your question, please use the Contact Page and I’ll get back to you as soon as possible!

Click the + sign to find the answer to each question!

What is Included in my Ticket Purchase?

Your All-Inclusive Ticket Purchase Includes

  • Four Nights Lodging
  • Three Mornings of Southern Gospel Concerts, Comedy and Christmas Sermons
  • A ticket to Dolly Parton's Stampede Dinner Show
  • A Ticket to the Pirates Dinner Show
  • Entrance to Dollywood with parking included
  • A $15 meal voucher to use for meals at Dollywood

You won't find such a great deal on an all-inclusive event like this one!

Can the Event Be Purchased Without Lodging?

Yes, if you want to find your own lodging arrangements you can purchase an event ticket by calling (800) 309 -0816 and asking for "event only" pricing.  Tickets cost $424 per person when you provide your own lodging.

What is the Total Cost of the Event?

The cost for the event begins at $599/person with two people in a room. Prices can vary depending on how many you have in a room and which hotel you're staying in.

To see a full list of pricing by hotel and occupancy click here. 

What Theaters Will the Event Be Held In?

Monday and Tuesday: Country Tonite Theater

Wednesday: Celebrity Theater in Dollywood

Is the Event Handicap Accessible?

All theaters have handicapped parking, ramps and elevators if necessary. You may request handicapped rooms when you book your hotel by calling (800) 309-0816.

Are Motorized Wheelchairs Available?

You are welcome to bring your own motorized wheelchair. If you'd like to use one at Dollywood, we strongly encourage you to call ahead and reserve yours. 

Is Seating Reserved?

Monday, Tuesday, and Wednesday mornings there is open seating - first come, first served.

The Monday night concert, Pirates Dinner Theater, and Dolly Parton's Stampede Dinner Theater all have ticketed seating.

Is There Early and Late Seating for the Two Dinner Theaters?

Yes, there are two different times for each dinner show. If you have a preference, you must request it when booking your tickets by calling (800) 309 - 0816.

Are Gluten Free Meals Available at the Dinner Shows?

Yes, gluten free meals are available but must be requested at the time of booking.

Book your ticket by calling (800) 309 0816

How Can I Make Sure I Sit with My Friends at the Monday Night Concert and the Two Dinner Theaters?

This must be requested at the time of booking.

Book your tickets by calling (800) 309 - 0816

Where Do I Pick Up My Registration Packet on Nov. 17th?

Individual reservations or event only attendees may pick up their registration packet at the Country Tonite Theater on Sunday Nov. 17th between 10AM and 5 PM. 

The packet includes your name badge, schedules, show tickets, and so much more.

The Country Tonite Theater is located at 129 Showplace Blvd. Pigeon Forge, TN 37863.

Does My Entire Group Need to Check In to the Event?

If you are arriving in a motorcoach or church van, to save time and prevent congestion in the check in area, we recommend that only the group leader check in to the event unless previous arrangements have been made through the group sales department.

What Happens if I Arrive Late for the Event?

We understand that situations arise that are beyond our control. If you feel that you will not make it for the event check in time, you can pick up your packet on Monday morning by 9:00 a.m. at the Country Tonite Theater. 

 The theater is located at 129 Showplace Blvd., Pigeon Forge, TN 37863.

What Time Can I Check in to my Hotel?

Check in for Country Cascades, Creekstone Inn and The Resort at Governor's Crossing begins at 4:00 p.m. on Sunday, November 17th.

What if I Need to Cancel?

Deposits are refundable up to 45 days prior to the beginning of the event. After that, all deposits are NON-REFUNDABLE. Partial cancellations are not accepted, and refunds for event days missed or unused nights in the hotel are NON-REFUNDABLE.

May I Attend Only a Particular Session of the Event?

The event pricing includes all sessions as well as entertainment and meals. You may attend any or all session(s) of the event.

We are sure that you will not want to miss a moment of this exciting event. There will not be any refund on tickets or hotel stay if you decide to leave the event early.

What is the Dress Code for this Event?

Casual dress is appropriate for the event. November in the Great Smoky Mountains tends to be warm during the day and cool in the evenings. Please check weather conditions in the area for attire recommendations.

Is Transportation Included?

No. Attendees are responsible for their transportation to and during the event. There will be ample parking at the attractions for individuals, church buses and motorcoaches. Rental cars may be reserved in advance at McGhee Tyson Airport, Knoxville, TN.

Is There Free Time?

There will be free time on Sunday, November 17, Monday November 18, and Tuesday November 19 - depending on your badge color.

What is the Cost of Parking?

There is no charge for parking at any Smoky Mountain Resorts property or any attraction covered in the event. 

If I Have Other Questions, Who Should I Contact?

For further questions you can use the Contact Page, call (800) 309 - 0816, or contact Pastor Charles Nelson at CharlesNelsonUCE@gmail.com